1. 411 Locals study, 85 businesses across 58 industries.
Let's say your average repair order is $800. Miss three calls a day that would have become real appointments, and that's roughly $2,400 a day in revenue calling another shop. Over a year, that's six figures of work you never got the chance to bid on.
Brooke doesn't have to be perfect to pay for herself. She has to be better than voicemail.
What she actually does on each of those calls, the booking rules, the safety protocol, the messages, is all on the Brooke page.
A real 30-day view from our own shop. Revenue captured, appointments booked, time saved, when your phone actually rings. Open it with your coffee and know exactly what happened on your phones. Fully customizable, so you and your advisors each see what matters to you.
From my shop's live dashboard: about $216,000 in work captured since we launched in December 2025, across 2,549 calls and chats answered and 309 appointments booked straight into our system.
Everything your phone did, in numbers you can check yourself. Every count on the dashboard is clickable, and clicking filters the call list down to the exact conversations behind that number. No black boxes.
The dashboard makes sure somebody does. This was my biggest worry as a shop owner: an AI takes a perfect message at 9 pm, and it dies in a queue nobody reads. So we built the nagging in.
We do, twice. First, a second AI reviews every call within the hour during business hours and flags anything off to a human. Second, every prompt update is tested against dozens of simulated callers before it touches a live line. Your phone line is never the test environment.
And your dashboard shows your business, not report cards on our AI. Who called, what they needed, what got booked. We keep our internal grading to ourselves. The one exception is that urgent banner above, because that one needs a human right now.
How we handle your customers' data, where it lives and what we keep, is spelled out in plain English on Trust and Security.
Yes. Advisors get their own view of the same system, separate from yours, built for the counter instead of the office. The follow-up banner lives there too, right where the people who make the callbacks actually work.
Click any caller and their past calls come up on the spot. And every person's layout is their own: a gear menu shows or hides whole sections and single tiles, saved per browser, so your view and your advisor's view can be completely different.
There's also a caller pop that shows who's on the line before your advisor picks up. That one's covered on the Brooke page.
The sole purpose of Sparviko is to give your service advisor their time back so they can sit with the customer at the counter and sell the work.
Everything else (call answering, calendar booking, the dashboard, the review replies) exists to make that happen.
$1,500 a month. Everything Brooke does, on one bill.
To get started, there's a one-time onboarding of $2,500 that includes your first 45 days of service. After that, it's $1,500 a month, flat. No tiers, no per-minute meter, no add-on to unlock the dashboard or the reviews. You get all of it from day one. This isn't a generic answering bot with an auto-repair logo on it. It's the exact system I run in my own shop, every day.
Built only for independent auto repair shops. No other single product gives you the AI receptionist, direct booking into your existing shop system, live customer recognition, Google review replies, the advisor caller pop, and the owner dashboard together at one flat price. We looked hard. If you find one, show us.
Questions first? The FAQ answers the ones owners actually ask. Or see how Sparviko compares to the other ways of solving the phone problem.